I have sent Google feedback to add voice to the issue. You can change your attachment preferences by following these instructions: Click on the gear icon in the upper-right corner of your Gmail account and select Gmail settings > General tab > Scroll to the bottom and select the option: Basic attachment feature > Save Changes. I tried some of the other function in the Gmail drop down menu and those worked. The best solution is to switch back to Gmail's 'Classic Uploader'. I ran a restore on my computer and that didn't help. Remove also all the Cookies by clicking on Tools> Options> Remove individual cookies and then Cookies window will opened, click on Remove all cookies. You might want to report the bug to Google via the Gmail Menu > send feedback, as pictured below. Printing was working fine when I left work for the weekend, and when I arrive this morning I had the same problem while using Firefox (Mozilla) on my PC. Gmail Not Supported in Mozilla Browser Just simply clear the Cache on Mozilla Firefox by clicking on Tools> Options> Advanced tab> and then click on Network tab and then alear all the cache. Next time you get an email with video attachment of the same type, click the Download button to have it download and open automatically in your preferred desktop video player.Ĭlear the option Open certain file types automatically after downloadingįirefox users can do the workaround too by changing what Firefox does when you click on or download a file.Enable 'Always Open Files Of This Type'.Click down arrow menu next to the downloaded file.Do this once (for each file type) after clicking Download.Personally, I think this bug is worth putting up with for all the other conveniences, integration with Docs and security the interface provides. This is the best workaround while still using to reduces the number of clicks to play a video attachment. Consuming videos on social media, iCloud, Google Photos and YouTube.Thunderbird and other desktop email clients on computers.

I've replicated the issue in Chrome, Safari and Firefox. Try temporarily turning off these extensions and applications one by one, then using Gmail again to see if that solves the problem. Sometimes extensions or add-ons you've installed on your browser or applications you’ve installed on your computer can prevent Gmail from working.

I would want a single click to view the video.Īffected: Gmail on Computers. Step 2: Check your browser extensions or applications. But I can imagine it would be annoying if I regularly received videos via email attachment. I've had five customers report this issue where they can't play video attachments in gmail. I rarely receive emails with video attachments, normally they're Google Photos or YouTube links. After clicking on the video attachment in a gmail message, expecting it to play, instead this error appears, 'Whoops! There was a problem while playing this video'.

Gmail not working in firefox